
Mission Statement
Franklin is a financial partner that continues to build upon a 149 year tradition of improving the quality of life for our customers, communities and team members.
Our Strategy Statement
"Being a customer intimate organization drives our thought process and decision making at all levels. This enables us to maintain a standard of customer service excellence that sets us apart from other community banks."
Our Values
Customer Service
We provide high quality customer service that is friendly, convenient and creative.
Community Service
We contribute to the success of our communities by being supportive of their needs and by actively participating in their growth and development.
Our Culture
We foster a work environment that communicates openly, values teamwork and encourages leadership at all levels. We value and respect each other.
Our Ethics
We are committed to honesty and integrity in all our relationships and demonstrate the highest standard of banking practices.
Our Vision
Franklin aspires to be the bank of choice in the communities that we serve. We are committed to understanding the changing needs of our customers and providing customized solutions for their success. Our goal is to become a bank that has the financial strength and flexibility to realize this vision.
Code of Courtesy
Care about customers
Offer positive demeanor
Understand each other's differences
Respect one another
Think of the team
Encourage the best in everyone
Smile because
You do make a difference

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