Convenience Services

ATM/Debit Card

Franklin Bank's ATM/Debit Cards allow you access to your money 24 hours a day; get cash or purchase goods and services worldwide. (Transaction types may vary based on the card chosen.) Apply for a card today; the savings can begin the first time you use it in stores, restaurants, gas stations and anywhere the MasterCard® logo is displayed. Also, get worldwide access to cash anywhere the PLUS® or the Maestro® sign is displayed.

To Activate your new card or change your PIN - call 1-800-992-3808 and follow the prompts.


We care about your money and Chip Card technology is the newest wave in protection. All newly issued cards will provide this added layer of security. For more details click here.

All cash withdrawals and purchases are subject to per transaction monetary limits. Limits are set to protect the customer and the bank from fraud. Temporary one-time purchase exceptions may be made on a case by case basis. Please contact your local branch office for additional information.

Travel plans? Let us know in advance for the most efficient card protection. Your card security is important to us. Click Here to see a list of blocked states and countries where only PIN based transactions are allowed. ATM Machine Locator - MasterCard ATM Locator Enter your location whether in the United States or traveling abroad.

Important tips to help you protect your card info: Card Protection Info.

Report a Lost or Stolen Card - During Business Hours contact your local Franklin Branch Office. After Business Hours - Weekends - Holidays 1-800-472-3272. If you have received a call from our Fraud Department about debit card transactions or if you are having difficulty using your debit card, please call 1-877-253-8964.

Lost or Stolen Purse/Wallet - You may wish to contact the Credit Bureaus; this link is for the U.S. Government website with Credit Bureau phone numbers and information:

Personal Credit Card

GET CHARGED UP OVER OUR OFFER! Apply for a credit card and get your FREE Power Bank Phone Charger.**

A credit card is the simplest way to have extra purchasing power in your pocket. Give yourself the credit, and benefits, you deserve. Switch to the Franklin Bank Visa Credit Card Today! Our Visa® Platinum Credit Card Offers Great Benefits!

  • Competitive Rates*
  • Reward points for merchandise and travel
  • Tickets good on any airline with no blackout dates
  • Personal service from people you know

*See the card applications Important Disclosures for current terms, rates, fees and Rewards Benefits. Credit cards are subject to credit approval. Cards are issued by TCM Bank, N.A.


**Gift available while supplies last and limited to one per customer. Complete credit card application must be submitted in branch or online to obtain gift. If application is submitted online, customer must bring online application confirmation page to branch in order to receive gift. Gift will be awarded in branch immediately upon submitting the application or showing online application confirmation page. Credit cards are subject to credit review and approved. Credit card approval is not required to obtain free gift. Cards are issued by TCM Bank, N.A.

EZ Voice - Bank by Phone

Our telephone banking system gives you fast, free, personal banking information 24/7. You can obtain balances, transfer funds and obtain deposit interest rates. Simply dial 1-855-935-2260 from any location.

Cash Advances

Need a little extra cash? We accept VISA®, Mastercard® and DISCOVER® for cash advances at all of our branch locations.* Fees may apply

Bank Checks

Want a more secure way to send money or make a purchase? A bank check will do the job and they are available at all of our branch locations.* Fees may apply

Safe Deposit Boxes

To protect your valuables, consider a Franklin safe deposit box. Various sizes are available at most of our branch locations. Click for Sizes & Fees.

Notary Services

Most of our branch personnel are certified Notary Publics and the service is always free to our customers.