IMPORTANT NOTICE FOR RETAIL ONLINE BANKING CUSTOMERS
Security upgrades effective Thursday, April 24, 2014.
Franklin's Retail Online customers will have visual authentication of the site's identity and security beginning April 24, 2014. The new Extended Validation (EV) certificate triggers web browsers to display a green address bar and our site provider's name (Fiserv, Inc.). Please note that the EV certificate may appear somewhat differently depending on which browser you are using. The example below is from Internet Explorer. For examples from other browsers click here.
As a reminder, the Image and Passphrase portion of our online banking sign-on will be eliminated as of June 5, 2014.
Please contact Deposit Operations if you have any questions or concerns.
Microsoft has announced on April 8 they will no longer support Windows XP. If you are currently using Windows XP, Microsoft recommends you upgrade to a supported operating system to ensure access to the latest security updates they provide.